FAQ

How are Orvelle masks different from other LED masks?

Most LED masks offer 1–3 wavelengths. The Orvelle Spectrum Mask for example delivers all 7 clinically-studied LED wavelengths, each targeting a different skin concern. This means one device handles anti-aging, acne, pigmentation, brightening, and sensitivity — without buying separate tools.

How quickly will I see results?

Most users notice brighter, calmer skin within the first week. More significant changes — improved texture, reduced breakouts, visibly firmer skin — typically appear between weeks 2 and 4 with consistent daily use. LED therapy is cumulative, so results improve over time.

Is it safe for sensitive skin?

Yes. The Spectrum Mask uses non-thermal, non-UV light technology with no adverse reactions for any skin type. The food-grade silicone is non-irritating and the flexible material ensures a comfortable, pressure-free fit. If you take photosensitizing medication, check with your doctor before use.

Can I use the face and neck mask at the same time?

Yes — the controller connects to both. Use them simultaneously for a complete 10-minute treatment, or focus on one area at a time.

How do I charge it?

The mask charges via the included 1m USB cable. It's compatible with any standard USB-A power adapter (phone charger, laptop, or power bank). The 1400mAh battery provides multiple sessions on a full charge.

Which colour should I use for my skin concern?

Red for anti-aging and firmness. Blue for breakouts and acne. Green for dark spots and uneven tone. Yellow for dullness and rosacea. Cyan for sensitive or post-treatment skin. Purple for combination needs. White for maximum penetration and amplified results. You can rotate colors daily to address multiple concerns.

What's you return policy?

We offer a 30-day results guarantee. If you've used the mask consistently and aren't satisfied, we'll refund you in full. We just ask that you give it a fair trial of at least two weeks.